Privacy Policy

WIB-E TRAINERS AND CONSULTANTS LLP, operating under the brand name Women in Banking Exclusive / WIB-E (“WIB-E”, “we”, “us”, or “our”), is committed to protecting your personal data and privacy.

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Legal Entity Name: WIB-E TRAINERS AND CONSULTANTS LLP

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Registered Address:
Pine B2 509, Prestige Greenwoods Apartments
Nagavarapalya, C.V. Raman Nagar
Bangalore North, Karnataka, India 560093

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Phone: 9341803658
Registered Email: wibetrainersandconsultantsllp@gmail.com
Grievance Officer Email: sreedevi.raghavan@tattvamassi.com

We collect only the information necessary to provide our services effectively.

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Personal Information
This may include:

• Name

• Email address

• Phone number

• City and state for accounting and record-keeping purposes

Payment-Related Information

• Payments for our services may be made through bank transfer after payment details are shared with you.

• For accounting, confirmation, and service access purposes, we may collect:

• Payment confirmation details

• Transaction reference number / UTR number

• Payment screenshot or proof of payment, if shared by you

• Payment amount and date

• Name of the account holder, if visible or shared by you

• We do not collect or store your card details, CVV, UPI PIN, net banking password, or bank login credentials.

Technical Information
For analytics and platform improvement, we may collect limited technical information such as:

• Device type

• IP address

• Approximate location, where permitted by your browser or device settings

Your data is collected and used for the following purposes:

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• To confirm and process payments

• To provide access to services, programs, events, workshops, memberships, and learning experiences

• To deliver WhatsApp-based learning, online programs, event registrations, and related services

• To track participation and progress in programs, where applicable

• To communicate confirmations, updates, reminders, and relevant information

• To maintain accounting and business records

• To improve our platform, offerings, and user experience

We process your personal data based on your consent and for the purpose of delivering services requested by you.

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Your consent is:

• Free

• Specific

• Informed

• Unambiguous
  
  

You may withdraw your consent at any time by contacting us. Please note that withdrawal of consent may affect our ability to provide certain services to you.

We may share your data with trusted third parties only where necessary for service delivery, business operations, legal compliance, or accounting purposes.

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This may include:

• Accountants, auditors, or professional advisers

• Technology, website, email, or communication service providers

• Event, program, or service delivery partners, where required

• Banks or financial institutions involved in payment processing

• Legal, regulatory, or government authorities, where required by law
  
  

We do not sell your personal data.

We retain your personal data only for as long as necessary:

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• To provide services

• To maintain business, accounting, and statutory records

• To comply with legal and regulatory obligations

• To resolve disputes and enforce our agreements

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When personal data is no longer required, we will take reasonable steps to delete, anonymise, or securely retain it in accordance with applicable legal requirements.

You have the right to:

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• Access your personal data

• Request correction of inaccurate or incomplete data

• Withdraw consent for data processing

• Raise grievances regarding your data

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To exercise any of these rights, please contact us at the email provided below.

We implement reasonable technical and organisational security practices to protect your data from unauthorised access, misuse, loss, alteration, or disclosure.

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However, no method of data transmission or storage is completely secure. We therefore encourage users to share information only through official communication channels.

Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.

If you have any concerns regarding your data or this Privacy Policy, you may contact our Grievance Officer.

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Grievance Officer Email: sreedevi.raghavan@tattvamassi.com

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Submission Requirements

Please include the following details in your email:

• Full name

• Contact details

• Transaction reference number / UTR number, if applicable

• Description of the issue

Response Mechanism

All grievances must be submitted in writing via email
We will acknowledge your complaint within 3 working days
We aim to resolve grievances within 7 working days of acknowledgement

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

For any questions or concerns regarding this Privacy Policy, please contact us at:

wibetrainersandconsultantsllp@gmail.com